- OperatorMetropolis Gaming Limited
- Established2020
- Games (AU)200+ RTG titles
- Crypto PayoutsBTC, LTC, ETH - 0-1 hours
How to get in touch
For assistance, contact Wildcard Casino by email at support@wildcardcasino.click. Email is the best way to provide the details needed to review your request. Please send your message from the email address linked to your account where possible, and avoid including your password or other sensitive security information.
You can contact support about common questions and requests, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related concerns
- Bonus terms, eligibility and general promotional questions
- Technical problems, errors or difficulties using the website
- Responsible gambling requests, including help with account restrictions or taking a break
What to include in your email
To help support understand the issue faster, include your account email address or username, a short description of the problem, and screenshots if relevant. If the matter concerns a transaction or website error, explain what happened and when it occurred. Do not send your password, full payment details or other unnecessary confidential information.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. If you have not received a response, check your junk or spam folder before sending a follow-up message.
